FAQ

 How Can I Order:

1. Visit our homepage and select your desired category.
2. Click on an item to view its details.
3. Choose your preferred color and size, then click "Add to Cart."
4. Access your Cart by clicking on the Cart icon.
5. Review your order, then click "ADVANCE TO CHECKOUT."
6. Fill in the required information.
7. If you have a discount code, remember to apply it.
8. Select your preferred shipping method.
9. Proceed to the payment method.
10. Congratulations, your order has been successfully placed!

Refunds & Cancellations:

We offer a 15-day return policy. This means you have 15 days from receiving your item to request a return. To be eligible for a return, please ensure that the item is in the same condition as when you received it, unworn or unused, with all tags intact and in its original packaging. Additionally, you will need to provide the receipt or proof of purchase.

How Can I Change The Currency:

To view product prices in your currency, utilize our currency converter located at the bottom left corner of every screen. However, please note that payment transactions are conducted in USD only.

About Shipment:

• We offer worldwide delivery.
• Orders are typically processed within 1-3 working days.
• Shipping costs are calculated during checkout based on the destination:
  • $7.95 for all Domestic Orders
  • $7.95+ for International orders
• Orders are typically delivered within 5-15 business days.

How Do I Track My Order:

You can easily track your order here. Please note that sometimes the tracking number may not show the location immediately, as it has just been dispatched from our warehouse.

How to Contact Us:

• Top-Notch 24/7 Support:
  • Email: info@NordKanso.com
    
  • Phone number: +1 (833) 862-0172

Satisfaction Guaranteed:

We take pride in providing top-notch products and services. Don't hesitate to reach out with any questions or concerns. Your satisfaction is our priority.